Myna health insurance card/Eligibility Verification Certificate etc.

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use a Myna health insurance card.

To have an Eligibility Verification Certificate issued or reissued
To have the Notice of Eligibility Information reissued
To cancel your Myna health insurance card

To have an Eligibility Verification Certificate issued or reissued

Required documents:	Application Form for Issue/Reissue of Eligibility Verification Certificate Application Form for Issue/Reissue of Eligibility Verification Certificate
Applies to:	Insured persons and dependents who wish to have an Eligibility Verification Certificate issued (reissued) for the following reasons: Lost Individual Number Card In the process of renewing Individual Number Card Individual Number Card electronic certificate has expired Individual Number Card issued but not registered for use as a health insurance card No Individual Number Card issued Individual Number Card returned Support from a third party (e.g., caregiver) required to receive examinations and treatment with a Myna health insurance card Lost or damaged Eligibility Verification Certificate
Address inquiries and Submit to:	The person in charge of social insurance administration at your company (If you are voluntarily and continuously insured, please inquire with the Health Insurance Society instead.)
Notes:

To have the Notice of Eligibility Information reissued

Required documents:	Application Form for Reissue of Notice of Eligibility Information Application Form for Reissue of Notice of Eligibility Information
Applies to:	Insured persons and dependents who wish to have the Notice of Eligibility Information reissued due to loss or damage
Address inquiries to:	The person in charge of social insurance administration at your company (If you are voluntarily and continuously insured, please inquire with the Health Insurance Society instead.)
Notes:	The [medical care insurance eligibility information screen] registered on Mynaportal may be substituted for the Notice of Eligibility Information. (You can also download this in advance.)

To cancel your Myna health insurance card

If you have been registered for a Myna health insurance card and would like to remove the link between your individual number card and health insurance card, please read the contents of the application form for cancellation of Myna health insurance card before applying.

Required documents:	Application Form for Cancellation of Myna Health Insurance Card
Applies to:	Person who wants to cancel Myna health insurance card
Address inquiries to:	The person in charge of social insurance administration at your company (If you are voluntarily and continuously insured, please inquire with the Health Insurance Society instead.)
Notes:	You will have no notifications regarding the completion of deregistration. Please check for yourself on Mynaportal.

Caution:

“Cancellation” in this application refers to the cancellation of the registration linking your individual number card and health insurance card that you performed yourself on Mynaportal, etc. (your individual number will not be removed from the health insurance society's system).
If you cancel the registration, you will no longer be able to use your individual number card as health insurance card.
After cancelling the registration, it may take about 1-2 months for the change to be reflected on Mynaportal (Mynaportal top → Health Insurance Certifiate → “利用登録状況” :the status of the registration).
If you do not have a health insurance card, an eligibility verification certificate will be issued. Once the cancellation is reflected in the system, you must bring your health insurance card or eligibility verification certificate when visiting medical care institutions, etc.