• HOME
  • Procedures
  • To have an Eligibility Verification Certificate, etc. issued or reissued

To have an Eligibility Verification Certificate, etc. issued or reissued

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use a Myna health insurance card.

To have an Eligibility Verification Certificate issued or reissued

Required documents: Application Form for Issue/Reissue of Eligibility Verification Certificate
Application Form for Issue/Reissue of Eligibility Verification Certificate
Applies to:

Insured persons and dependents who wish to have an Eligibility Verification Certificate issued (reissued) for the following reasons:

  • Lost Individual Number Card
  • In the process of renewing Individual Number Card
  • Individual Number Card electronic certificate has expired
  • Individual Number Card issued but not registered for use as a health insurance card
  • No Individual Number Card issued
  • Individual Number Card returned
  • Support from a third party (e.g., caregiver) required to receive examinations and treatment with a Myna health insurance card
  • Lost or damaged Eligibility Verification Certificate
Address inquiries and Submit to: The person in charge of social insurance administration at your company (If you are voluntarily and continuously insured, please inquire with the Health Insurance Society instead.)
Notes:

To have the Notice of Eligibility Information reissued

Required
documents:
Application Form for Reissue of Notice of Eligibility Information
Application Form for Reissue of Notice of Eligibility Information
Applies to: Insured persons and dependents who wish to have the Notice of Eligibility Information reissued due to loss or damage
Address inquiries to: Health Insurance Society(Association)
Notes: The [medical care insurance eligibility information screen] registered on Mynaportal may be substituted for the Notice of Eligibility Information. (You can also download this in advance.)