Consultation center

Exclusive telephone number for members of the Society	0800-777-0268 (toll-free) Listen to the voice guidance. Press the button corresponding to the number for the service you want to use (press "1" for telephone health consultations). You can also dial this number from your mobile phone. Please do not disable caller ID when calling. If you are unable to connect, dial 186 before dialing the telephone number. ** Consultations may be restricted or suspended, depending on user conditions or the nature of the consultation.
Exclusive telephone number for consultations from overseas	See below for a list of international toll-free numbers for each region. Regional number list From regions with no international toll-free numbers, call +81-3-5524-8500 collect to use the service.
Internet access to consultation services	Access the Family Care Network and log in. ** Enter the last six digits of the exclusive telephone number for members of the Society into the input form on the screen.

Exclusive telephone number for members of the Society

0800-777-0268 (toll-free)

** Listen to the voice guidance. Press the button corresponding to the number for the service you want to use (press "1" for telephone health consultations).
** You can also dial this number from your mobile phone.
** Please do not disable caller ID when calling.
** If you are unable to connect, dial 186 before dialing the telephone number.
** Consultations may be restricted or suspended, depending on user conditions or the nature of the consultation.

Exclusive telephone number for consultations from overseas

See below for a list of international toll-free numbers for each region.

From regions with no international toll-free numbers, call +81-3-5524-8500 collect to use the service.

Internet access to consultation services

** Enter the last six digits of the exclusive telephone number for members of the Society into the input form on the screen.

** If you are not using a touchtone telephone, dial the number and press the star (*) key when you hear the voice guidance.
** If you are using a telephone with no push buttons, wait until the end of the voice guidance to hear the telephone number required to dial an operator directly.